The new Vision Koma Fly Reel offers the latest technology from Finland.
The Vision Koma Fly large arbour reel's lightweight aluminum construction houses a progressive sealed drag system that adjusts through positive click increments. This offers you an unbeatable smoothness and a keen retrieve rate, especially when coupled with a large line capacity.
|Standard||1st Class||Next Working Day|
Next working day orders must be received before 12.00 midday to be processed the same day.
Please note that next working day deliveries are on a Monday to Friday basis. Saturday delivery is available at extra cost, please contact us for details.
Please note that some post codes may incur excess shipping charges for heavier items and we reserve the right to request this from our customers before shipment. Should you decide you do not want to incur this additional cost, you may cancel your order with no costs being incurred.
We aim to dispatch your goods the same working day. You should therefore receive your goods within approximately 2 - 4 working days for standard delivery, and 1 - 2 days for first class. If you have any queries regarding delivery please ring our team on 01235 770266.
If we cannot deliver your order within the specified period, we shall make every effort to contact you and inform you of the expected delivery time for your order. If we cannot agree a delivery time with you, you can cancel your order and receive a full refund for it.
|5kg+||Please enquire for delivery costs|
The Arundell Arms Shop prides itself on the quality of our service and we always endeavour to meet the highest standards our customers deserve. If you are not 100% happy with your purchase, then we offer the following terms and conditions for your satisfaction.
If your item has been lost or damaged in transit, has arrived faulty, or is incorrect, then please call us immediately (or within 48 hours of receipt) on 01235 770266. We will then arrange the best course of action to take. In all the above instances any costs incurred in returning items will be fully reimbursed.
If your product has developed a fault then please contact us with your order number to hand. We can then discuss the preferred course of action that you would like us to take.
If for any other reason you want to return a product to us we offer a 30 day returns policy. All that we ask is that you please notify us of any issues within 7 days of receiving the item and return the item - unused and in its original packaging - within 30 days of receipt. We recommend that you use a signed for service, via a reputable courier, such as Royal Mail for smaller items and Parcelforce for larger items, with adequate insurance to cover the value of the item. To facilitate a speedy refund or replacement, please include a copy of your receipt and state the reason for the return. Return postage costs will not be reimbursed.
If you would like to discuss the exchange or return of any item, or have any further queries, then please contact us.
Your statutory rights are not affected by the above terms and conditions.
We pride ourselves on the high level of customer care that The Arundell Arms Shop provides. However, if you have a complaint please e-mail firstname.lastname@example.org or telephone 01235 770266 detailing the following:
Description of goods (please make this as informative as possible)
Contact name and telephone number and/or e-mail address
We will endeavour to respond to your complaint within a maximum of 48 hours, providing a resolution to the complaint or at the very least a timescale for such resolution (you will of course be kept fully informed of its progress if this is the case). All complaints will be kept strictly confidential.